Terms of sale

These terms apply when you buy from this website, which is run by Ochar Soap Co.. You can reach us at hello@ocharsoap.co. By placing an order, you agree to them.

Our soap

Every bar is made by hand in small batches, so size, colour and scent vary a little from bar to bar and from the photos. Weights are approximate.

Our soap is for external use only. Ingredients are listed in full on each bar’s page. If you have allergies or sensitive skin, read them carefully, try a little on your inner arm first, and stop using a bar if it irritates your skin. Our products aren’t intended to diagnose, treat, cure or prevent any disease.

Prices and payment

Prices are in US dollars. Shipping is shown before you pay, and any sales tax that applies is worked out at checkout. Payments are processed securely by Stripe.

We take care to get prices right, but mistakes happen. If an item was listed at the wrong price, we’ll let you know and give you the choice of paying the right price or having a full refund.

Your order

Your order is accepted once payment goes through and you’ve received your receipt. We may cancel an order and refund it in full if a bar is no longer available, if there was an error in its price or description, or if we suspect fraud.

Shipping, returns and refunds

These are covered on our shipping and returns page, which forms part of these terms.

Liability

As far as the law allows, our responsibility for any order is limited to the amount you paid for it. Nothing here takes away any rights you have under consumer protection law.

Governing law

These terms are governed by the laws of the United States and of the state where Ochar Soap Co. is registered.

Changes

We may update these terms from time to time. The version on this page when you place an order is the one that applies to it.